Lubluelu has professional offline repair centers around the globe. Currently, our only official repair center is located in Germany. Our repair team is staffed by seasoned technicians who possess extensive experience in fixing various issues with our robotic vacuum cleaners and handheld vacuum cleaners. If your product requires repair, feel free to contact our customer service. We'll assist you in arranging to send it to our German repair center, and we use genuine parts to ensure the quality of the repair.